Privacy Policy

HexSphere (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you use the HexSphere mobile application (“App”).

By using HexSphere, you agree to the collection and use of information in accordance with this policy.

1. About HexSphere

HexSphere is a non-commercial sharing platform that allows users to:

• Register an account
• View items such as Books, EVs, and White Goods
• Request to borrow or share items with friends and family
• Accept or decline sharing requests

No payments, financial transactions, or monetary exchanges are supported within the App.

2. Information We Collect

2.1 Personal Information

When you register or use the App, we may collect:

• Name
• Email address
• Phone number
• Profile information (if provided)

2.2 Usage Information

We may collect limited usage data such as:

• App interactions (requests sent or accepted)
• Device type and operating system
• Crash logs and performance data

2.3 Information We Do Not Collect

HexSphere does not collect:

• Payment or banking information
• Credit or debit card details
• UPI or wallet data
• Unnecessary location tracking

3. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Enable borrowing and sharing requests
• Facilitate communication between users
• Improve app functionality and stability
• Prevent misuse and ensure platform safety

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared:

• With other users only when you initiate or accept a sharing request
• When required by law or legal authorities
• To protect the rights and safety of users and the platform

5. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as your account is active or as required to provide services.

7. User Rights

You have the right to:

• Access and update your personal information
• Request account and data deletion
• Withdraw consent by discontinuing app usage

8. Children’s Privacy

HexSphere is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Third-Party Services

The App may use third-party services for analytics, crash reporting, and infrastructure support. These services follow their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the App or on our official platform.